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Archive for October 6th, 2021

By admin 6 October 2021

How would I be able to get a receipt for a journey I have made using my credit card?

We are more than happy to email you a receipt. Once the journey has been confirmed our team will have the receipt emailed over to you.

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By admin 6 October 2021

How would I be able to get a receipt for a journey I have made by using cash?

We recommend that you normally ask the driver, we are more than happy to email you a receipt. Once the journey has been confirmed our team will get in touch to ensure you have received the booking confirmation along with the receipt.

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By admin 6 October 2021

Does your company charge for the car parks at Airports and if yes, how much?

At Minibus It, we always track flight landing times for your convenience so to ensure that any car parking charges are kept to a minimum. Waiting charges are only applied if delays have caused excessive waiting times for the driver.

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By admin 6 October 2021

What do I do if my flight time changes or if my flight has been delayed?

When you book an airport transfer with Minibus It, we always ask for your flight arrival details, this enables us to monitor your flight. Therefore, we ensure that this does not impact your airport transfer.

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By admin 6 October 2021

We have left a personal item in one of your vehicles, how do I re-claim it?

Any property found in any of our vehicles is always returned to our Head Office and secured until you can collect it. You can contact us via email or directly call our team to ensure to keep your belonging is safely returned.

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By admin 6 October 2021

If I book a vehicle with Minibus It, how will I know when it has arrived up?

GPS Tracking: Each vehicle is fitted with a GPS enabled mobile data unit. Drivers receive details of their job description on their mobile unit, including the name, contact details and pick up location the passengers have provided.

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Excellent
Based on 77 reviews
Peter Chell
Peter Chell
2023-12-29
Great experience, coach on time for both journeys and, Jamal, the driver was very helpful and pleasant, will definitely use the company again.
Farhana Shaukat
Farhana Shaukat
2023-12-26
First time I used this service to hire a mini bus for a private occasion. Shaz was so helpful and friendly and answered all my queries satisfactorily. I did not hesitate in my decision and hired a mini bus on the spot! Will definitely be recommending this service to all my contacts! Keep up the good work! 👍
Sherry Faisal
Sherry Faisal
2023-12-24
Amazing service, price point and staff is very knowledgeable and friendly. Can’t recommend enough 10/10 experience!
Saghir Khokhar
Saghir Khokhar
2023-12-24
Driver was well on time very helpful and friendly, helped with loading and unloading luggage. No hesitation in booking again and highly recommed to others who need a minibus.
Misbah Mughal
Misbah Mughal
2023-12-21
Booked for an airport transfer for a large group of people, we needed two vehicles and this was sorted out seamlessly. The minibuses arrived early, they were clean and comfortable and got us to the airport on time. I would definitely be booking with this company again, the customer service I received was excellent and prices were fair.
David Broadbent
David Broadbent
2023-12-12
The coaches were clean and punctual, getting our team of swimmers to and from the competition in a timely manner.
Jonathan Calver
Jonathan Calver
2023-12-09
A very good experience with this company. Friendly staff and were very flexible doing an extra drop off for us. Thank you.
Gary Singh
Gary Singh
2023-12-09
Friendly staff reliable and can easily handle any special requests would definitely recommend Minibus it for any services you may require
Syed Ali
Syed Ali
2023-12-06
Seats are comfortable and visually pleasing. The drivers are respectful Always consistent with there timings. Best minibus company.
RAHEEM AWAN
RAHEEM AWAN
2023-12-06
Always on time, with the best service S